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"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't goo...
Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence
Ken Blanchard,Sheldon Bowles
hardcover , 1993
$5.76
$22.90
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Sticks and Stones May Break My Bones but âNOâ Can Never Hurt Me! Thatâs the lesson twenty-eight year old copier salesman Eric James Bratton is about t...
Go for No! Yes is the Destination, No is How You Get There
Richard Fenton,Andrea Waltz
paperback , 2019
$6.24
$11.14
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"This is not a book about charismatic visionary leaders. It is not about visionary product concepts or visionary products or visionary market insights. Nor...
Built to Last: Successful Habits of Visionary Companies: 2
Collins, Jim,Porras, Jerry I
paperback , 1994
$5.76
$20.20
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Revenge of the Tipping Point: Overstories, Superspreaders, and the Rise of Social EngineeringCategories:
Medical Books
PsychologySocial Psychology & Int...
Revenge of the Tipping Point: Overstories, Superspreaders, and the Rise of Social Engineering
Gladwell, Malcolm
paperback , 2025
$9.24
$20.74
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Which Is More Dangerous, A Gun Or A Swimming Pool? What Do Schoolteachers And Sumo Wrestlers Have In Common? Why Do Drug Dealers Still Live With Their Moms?...
Freakonomics [Revised and Expanded]: A Rogue Economist Explores the Hidden Side of Everything
Levitt, Steven D.,Dubner, Stephen J.
hardcover , 2006
$4.47
$28.69
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A history of the Coca-Cola corporation chronicles its successes and failures, including its recent breakthrough in the Third World, and provides a profile o...
Secret Formula: How Brilliant Marketing and Relentless Salesmanship Made Coca-Cola the Best-Known Product in the World
Allen, Frederick L.
paperback , 1995
$14.76
$19.79
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It's a fact of life: birds flock, fish school, people "tribe." Every company, indeed every organization, is a tribe, or if it's large enough, a network of ...
Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization
King, John,Fischer-Wright, Halee,Logan, Dave
paperback , 2011
$4.24
$16.94
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The Definitive Playbook By The Pioneers Of Growth Hacking, One Of The Hottest Business Methodologies In Silicon Valley And Beyond. It Seems Hard To Believe...
Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success
Ellis, Sean,Brown, Morgan
hardcover , 2017
$14.24
$28.54
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The indispensable classic on marketing by the bestselling author of Tribes and Purple Cow. Legendary business writer Seth Godin has three essential questio...
All Marketers are Liars: The Underground Classic That Explains How Marketing Really Works--and Why Authenticity Is the Best Marketing of All
Godin, Seth
paperback , 2012
$2.76
$18.00
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Want more clients? Better clients? Hereâs how! Complete with worksheets, exercises and all-new examples.Categories:
Computers & Technology
Web Develop...
Get Clients Now! (TM): A 28-Day Marketing Program for Professionals, Consultants, and Coaches
Hayden, C. J.
paperback , 2013
$7.24
$20.40
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A Moment Of Truth -- The Vingresor And Linjeflyg Turnarounds -- The Sas Turnaround -- Profession: Leader -- Setting The Strategy -- Flattening The Pyramid -...
Moments of Truth: How the SAS President and CEO Adapted to the New Customer-Driven Economy
Carlzon, Jan
paperback , 1989
$4.76
$17.99
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This Book Turns The Conventional Wisdom About Customer Loyalty On Its Head. The Idea That Companies Must Delight Customers By Exceeding Service Expectations...
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
Dixon, Matthew,Toman, Nick,Delisi, Rick
hardcover , 2013
$5.24
$31.00
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Mathematical superstar and inventor of fractal geometry, Benoit Mandelbrot, has spent the past forty years studying the underlying mathematics of space and ...
The Misbehavior of Markets: A Fractal View of Financial Turbulence
Mandelbrot, Benoit,Hudson, Richard L
paperback , 2006
$7.97
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For the Accounts You Can't Afford to Lose: The Strategies that Will Keep Your Customers Coming Back Whether your company has $50,000 or $5 million in sales,...
The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Miller, Robert B.,Heiman, Stephen E.,Tuleja, Tad
paperback , 2005
$4.76
$18.59
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USA Today Bestseller In his sixth business book, bestselling author, entrepreneur, and investor Gary Vaynerchuk explores the twelve essential emotional sk...
Twelve and a Half: Leveraging the Emotional Ingredients Necessary for Business Success
Vaynerchuk, Gary
hardcover , 2021
$7.76
$29.99
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Win more deals with the perfect sales story! âPower Messaging is a foundational element in our global marketing campaigns and sales training programs. We...
Conversations That Win the Complex Sale: Using Power Messaging to Create More Opportunities, Differentiate your Solutions, and Close More Deals
Riesterer, Tim,Peterson, Erik
hardcover , 2011
$11.76
$32.55
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Years Ago, Avis Was A Little Fish In The Car Rental Industry. Fearing The Company Would Be Swallowed Up If They Didn't Try Harder, Avis Boldly Announced Its...
Eating the Big Fish: How Challenger Brands Can Compete Against Brand Leaders (Adweek Book S.)
Morgan, Adam
hardcover , 1999
$6.97
$37.95
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The Persuasion Code Capture, convince, and close—scientifically Most of your attempts to persuade are doomed to fail because the brains of your audience au...
The Persuasion Code: How Neuromarketing Can Help You Persuade Anyone, Anywhere, Anytime
Renvoise, Patrick,Morin, Christophe
hardcover , 2018
$12.47
$27.00
Showing 1-48 of 177 Results





























