Processes & Infrastructure

No matter where you are on the organizational ladder, the odds are high that you've delivered a high-stakes presentation to your peers, your boss, your cust...

Whether You're An Hr Professional Or A Manager, Chances Are There's One Task You Really Dislike: Giving Performance Reviews. Even If You Know The Basic Poin...

In The Time Of The #metoo And #timesup Movement, International Bestselling Author And Leading Global Expert On Mental Strength Amy Morin Turns Her Focus To ...

Henry Mintzberg revolutionized our understanding of what managers do in The Nature of Managerial Work, his landmark book. Now in this comprehensive new vol...

This Book Turns The Conventional Wisdom About Customer Loyalty On Its Head. The Idea That Companies Must Delight Customers By Exceeding Service Expectations...

The greatest threat to privacy today is not the NSA, but good-old American companies. Internet giants, leading retailers, and other firms are voraciously ga...

The national bestseller from the host of CBC Radio's White Coat, Black Art--now in paperback! In the high-pressure and complex setting of health care, a n...

Intellectual Property Strategies To Power Your Bottom Line In The Innovation Economy, Intellectual Property Is Among The Most Valuable Assets A Business Can...

Facilitating with Ease! Since the publication of the first edition of Facilitating with Ease! in 2000, this bestselling book has become the "go-to" refere...

Seize the chance to be extraordinary.Who has made the biggest difference in your life? Whose words and actions have uplifted and motivated you to excel? Ch...

The high profile experts on workplace bullying have now completely updated and revised their classic book. A landmark book that blazed light on one of the ...

A tribe is any group of people, large or small, who are connected to one another, a leader, and an idea. For millions of years, humans have been seeking ou...

Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operat...

Blue Ocean Strategy, the #1 global bestseller, forever changed how the world thinks about strategy. Now W. Chan Kim and Renée Mauborgne offer up a bold, ne...

Packed with everything you need to get your business moving in the right direction - whether you're part of a large corporation or a one-person show - 'Busi...

Former Secretary of the Treasury Hank Paulson -- who was at the very epicenter of the crashing financial markets -- provides a startling, first- person acco...

9 Chapters Plus 3 Appendices Cover The Traditional Core Material Of Mis. A Comprehensive Set Of Group Projects And E-commerce Projects Support An Applied ...

John Kotter's international bestseller Leading Change struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and ...

Axiom Business Book Award Silver Medalist in Business TechnologyThe indispensable guide to data-powered marketing from the team behind the data management ...

***Selected as CES 2018 Top Technology Book of the Year ***"Artificial intelligence" is the buzz word of the day. You've no doubt read your fair share of m...

In forty-two succinct, surprising essays, legendary scholar Henry Mintzberg brings management down from the clouds and onto solid ground.If you're like mos...

Welcome to the new era of organizational behaviour! Virtual teams are replacing committees. Values and self-leadership are replacing command-and-control sup...

Unfortunately, most of us have little sense of our talents and strengths, much less the ability to build our lives around them. Instead, guided by our pare...