Processes & Infrastructure

***Selected as CES 2018 Top Technology Book of the Year ***"Artificial intelligence" is the buzz word of the day. You've no doubt read your fair share of m...

Leadership is a quality that is difficult to define. Some believe that it is innate, the gift of a selected few. Others believe that it is a skill that can...

Why human skills and expertise, not technical tools, are what make projects succeed.\The project is the basic unit of work in many industries. Software appl...

In forty-two succinct, surprising essays, legendary scholar Henry Mintzberg brings management down from the clouds and onto solid ground.If you're like mos...

COVER: 17.78 x 25.4 cm (7” x 10”) Professionally Bound Paperback Glossy Cover For Extra Durability INTERIOR: Personalisation Page 100 Pages Of Undat...

The Author Steven Kotler And High-performance Expert Jamie Wheal Spent Four Years Investigating How Silicon Valley Executives, The Navy Seals, And Maverick ...

From the thought leaders at Boston Consulting Group come lessons on how leading health systems around the world are delivering patient-centered, value-based...

The Harvard Business Review Paperback Series is designed to bring today's managers and professionals the fundamental information they need to stay competit...

The man Business Week calls "the ultimate entrepreneur for the Information Age" explains "Permission Marketing" — the groundbreaking concept that enables...

Welcome to the new era of organizational behaviour! Virtual teams are replacing committees. Values and self-leadership are replacing command-and-control sup...

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new exampl...

In Iron Will: Cleveland-Cliffs and the Mining of Iron Ore, 1847-–2006, Terry S. Reynolds and Virginia P. Dawson tell the story of Cleveland-Cliffs, th...

Winner Of The 2009 Warwick Prize For Writing Only A Crisis - Actual Or Perceived - Produces Real Change. When That Crisis Occurs, The Actions That Are Taken...

john Kotter, The World's Foremost Expert On Business Leadership, Distills Twenty-five Years Of Experience Into leading Change. A Must-have For Any Organiza...

Central Bankers Have Emerged From The Financial Crisis As The Third Great Pillar Of Unelected Power Alongside The Judiciary And The Military. They Pull The ...

Anyone who has spent time in an organization knows that dysfunctional behavior abounds. Conflict is frequently avoided or pushed underground rather than d...

A guide to using the techniques of the ancient samurai to get ahead in sales shows how sales representatives in cars, real estate, office products, or perso...

Organizations are facing an engagement crisis. Regardless if they are customers, employees, patients, students, citizens, stakeholders, organizations strug...

How anyone can become a data ninja From the stock market to genomics laboratories, census figures to marketing email blasts, we are awash with data. But as...

Superfans aren't just for pop stars and NBA teams. What if your customers loved your brand the way Swifties love Taylor or Drake loves the Raptors? What if ...

ask The Right Questions In The Right Ways...and Get The Answers You Need To Succeed! discover The Core Questions That Every Manager Needs To Master...how ...

The DNA of business has changed. Forever. You can blame technology, smartphones, social media, online shopping and everything else, but nothingchanges this ...

Optimizing Organization Design offers a comprehensive resource and valued guide for anyone interested in improving organization performance. The book prese...

An extension of Prof. Landes' chapter in Volume VI of the Cambridge Economic History of Europe includes a full-scale analysis of modern industrial Europe fr...

In today’s business world, it takes more than a website to stay competitive. The smartest, most successful companies are using radically new membership mo...

The #1 Step-by-Step Guide to Search Marketing Success...Now Completely Updated with New Techniques, Tools, Best Practices, and Value-Packed Bonus DVD! 'My ...

BUSINESS SUCCESS STARTS WITH LEAD GENERATION\The first step towards gaining customers, increasing profit, driving growth, and attracting investors is your a...

"I found this book a real treat. It has the rare quality of being both profound and light at the same time. . . . It has the potential for appealing to a l...

Tony Saldanha. Includes Bibliographical References (pages 199-203) And Index.Categories: Business & Money Processes & InfrastructureStructural Adjus...

Equipping HR students with critical IT knowledge and IT students with critical application knowledge pertaining to Human Resource Management (HRM) With the...

Review\"This exercise of historical assessment from a central participant is one that more policymakers should probably try. It allows readers to make judgm...

Environmental issues can present some daunting operational concerns for all types of organization, whether in the private, public and voluntary sectors. Ma...

Loyal customers are the beating heart of every great business. So why do so many companies act like adrenalin junkies, chasing after new customers at the ...

The term war room, in political parlance, was coined by the team of U.S. strategists (specifically James Carville) who worked for Bill Clinton's first pre...

Strategic Operations Management, 4th Edition, shows how vital it is to have world-class operations management in any organisation. In the past, where organ...

Modern Erp Provides A Comprehensive Overview Of Enterprise Resource Planning (erp) Systems And Related Systems And Technologies And Can Be Used In An Underg...

Extensively Updated And Restructured To Utilize The Problems Approach. The Text Highlights General Principles And Emphasizes Areas That Remain Most Problema...

This book presents a distinctive approach to organizational consultation and planned change that reflects current research and theorizing about organizati...

All projects are inherently risky, and especially complex ones can potentially be the downfall for even the most experienced project manager. From technical...

Pinedo is a major figure in the scheduling area (well versed in both shastics and combinatorics) , and knows both the academic and practitioner side of the ...

Artificial Intelligence for Business Creativity provides an in-depth examination of the integration of Artificial Intelligence (AI) into the business sect...

"Social Work Practice: Problem Solving and Beyond" presents a view of social work that incorporates, not without criticism, problem solving as foundational ...

Conventional Wisdom--and Business School Curricula--teaches Us That Making Trade-offs Is Inevitable When It Comes To Hard Choices. But Sometimes, Accepting ...

Unfortunately, most of us have little sense of our talents and strengths, much less the ability to build our lives around them. Instead, guided by our pare...

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't goo...