Processes & Infrastructure

"What's a customer worth? The company that can answer this question precisely is the company with an edge in the customer-based, technology - and informatio...

An argument for simplicity from the bestselling authors of Profit from the Core Is radical reinvention the key to winning in today’s fast-paced world? N...

A Moment Of Truth -- The Vingresor And Linjeflyg Turnarounds -- The Sas Turnaround -- Profession: Leader -- Setting The Strategy -- Flattening The Pyramid -...

What Is A Market? To Most People It Is A Shopping Center Or An Abstract Space In Which Stock Prices Vary Minutely. In Reality, A Market Is Something Much Mo...

Whether they are called clients, customers, constituents, or, in Disney-speak, guest, all organizations must better serve the people who purchase their prod...

Over the next decade, two out of every three companies will face the challenge of their corporate lives: redefining their core business. Buffeted by global ...

In their efforts to become more customer-focused, companies everywhere find themselves entangled in outmoded systems, metrics, and strategies rooted in the...

In this much-anticipated book, a leading economist argues that many key problems of the American economy are due not to the flaws of capitalism or the inev...

Two Noted Professors Offer Easily Remembered Rules For Using History Effectively In Day-to-day Management Of Governmental And Corporate Affairs To Avoid Cos...

Out Of Our Minds -- Facing The Revolution -- The Trouble With Education -- The Academic Illusion -- Knowing Your Mind -- Being Creative -- Feeling Better --...

Deckers, Erik, Lacy, KyleCategories: Business & Money Processes & InfrastructureE-Commerce

Accurate, Current & Complete Management Information Systems: Managing the Digital Firm, Fourth Canadian Edition, is based on the premise that ...

The world we live in today is more volatile than ever. The security of free nations is threatened by rogue states, the global economy is in flux, and the r...

HR professionals need to get to grips with artificial intelligence and the way it's changing the world of work. From using natural language processing to e...

In Captured, U.s. Senator And Former Federal Prosecutor Sheldon Whitehouse Offers An Eye-opening Take On What Corporate Influence Looks Like Today From The ...

perkins, A Former Chief Economist At A Boston Strategic-consulting Firm, Confesses He Was An Economic Hit Man For 10 Years, Helping U.s. Intelligence Agen...

An Mit Professor's Pathbreaking Book On Building Learning Organizations--corporations That Overcome Inherent Obstacles To Learning And Develop Dynamic Ways ...

This Book Offers Full, Comprehensive Coverage Of Microsoft Excel. Beyond Point-and-click The Goal Of The Exploring Series Is To Move Students Beyond The P...

The Wall Street Powerhouse And Author Of Expect To Win Offers A New Way To Conceptualize Career Strategies And Gives Us Proven Tools For Successful Change W...

Resource Added For The Leadership Development Program 101961. Overview -- Introduction -- Commit To Lean -- Choose The Value Stream -- Learn About Lean -- M...

Pt. 1. Understanding Teams. Why Teams? -- One Team: A Story Of Performance -- Team Basics: A Working Definition And Discipline -- High-performance Curve -- ...

Argues That A Global Conspiracy Has Enslaved Americans With Poor Education, A Misguided Mass Media, And A Buffet Of Prescription Drugs, And Issues A Call To...

Are some people born to achieve anything they want while others struggle? Call them lucky, blessed, or possessors of the Midas touch. What is the real reas...

Influence the Influencers in Your Life 'I've known Dirk Schlimm for years, and observed with admiration his ability to work effectively with powerful peopl...

The author of Jesus, CEO combines powerful spiritual insight and inspirational, practical advice on how to achieve one's highest goals and potential in busi...

As Chairman Of The Federal Reserve (1979-1987), Paul Volcker Slayed The Inflation Dragon That Was Consuming The American Economy And Restored The World's Fa...

Canadian Organizational Behaviour Reflects The Dynamic World Of Organizational Behaviour And Emerging Workplace Realities - Social Media And Virtual Teams; ...

Standard work is an agreed upon set of work procedures that effectively combines people, materials, and machines to maintain quality, efficiency, safety, ...

The powerful knowledge contained in this book can make your workplace more productive, your job simpler, and everything more satisfying. It's about how to...

Whether it is the TV commercial that breaks into our favourite programme or the telemarketing phone call that disrupts a family meal, traditional advertisin...

The definitive account of workplace wellbeing and its key drivers, offering a fresh, data-driven perspective on the connections between happiness, producti...

Working Women Today Are Better Educated And More Well Qualified Than Ever Before. Yet Men Still Predominate In The Corporate World. In The Confidence Code, ...

SWOTed by strategy models? Crunched by analysis? Strategy doesn¿t have to be this way. Strategy is really all about being different. Thinking about it...

In today’s business world, it takes more than a website to stay competitive. The smartest, most successful companies are using radically new membership m...

Classic Strategies for Unapologetic Winners Great companies stumble and fall when they lose it. Highfliers crash when a competitor notices they don't have...

Traces The Founding Of Alibaba, The World's Second Largest Internet Company, By An English Teacher From Humble Origins, Drawing On Exclusive Interviews To E...

Create Business and Generate Profits in New Markets through Innovation! “The best account I have read about how companies can enable and support internal...

Gain a strategic edge in today’s business world. This short, up-to-date, practitioner-oriented guide was meant to effectively prepare practicing executive...

With The E-Myth Contractor, Michael E. Gerber launches a series of books that apply the E-Myth to specific types of small businesses. The first is aimed at...

W. Krag Brotby And Gary Hinson ; Preface By M.e. Kabay. An Auerbach Book. Includes Bibliographical References (p. 483-485).Categories: Computers & Techn...

How much do we know about why we buy? What truly influences our decisions in today's message-cluttered world? An eye-grabbing advertisement, a catchy slog...

The Author Of The National Bestseller Apocalypse Never Examines The Problems Plaguing America's Most Liberal Cities. San Francisco Was Once Widely Viewed As...

"This is the book I wish I had written. Andy Law has redefined the agency for the twenty-first century. It will be interesting to see how many agencies fo...

Drawing on her first-hand experience at top companies as diverse as Lands' End and Microsoft, Jeanne Bliss explains why even great corporations can drift ...

Every Company Needs A Unique And Insightful Corporate Theory To Sustain Value-creating Growth. Such A Theory, If Done Right, Should Help Guide Decisions Abo...

Designed to complement case analysis in university and professional strategic management courses. This book aims to develop the basic general management ski...

Thought provoking - Time Magazine Welcome to the attention economy, in which the new scarcest resource isn't ideas or talent, but attention itself. This g...

The leading guide to driving growth and profits through green strategy—now revised and updated "Green to Gold provides the definitive thinking on how busi...