Processes & Infrastructure

Explains How Businesses Can Better Connect With Their Customers Through The Use Of A Simplified Brand Message, One That Fosters Ease Of Understanding On Web...

The business world seems to have given up on loyalty: many major corporations now lose -- and have to replace -- half their customers in five years, half t...

No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Whether you’re a sale...

the Balanced Scorecard Translates A Company's Vision And Strategy Into A Coherent Set Of Performance Measures. The Four Perspectives Of The Scorecard--fina...

Instagram is the fastest growing of all social media platforms, with 400 million monthly active users worldwide - half of whom are under the age of twenty-f...

Outlines An Eight-step Program By Which Companies Can Implement Effective Large-scale Change, Noting The Importance Of Shifting Employee Thinking Patterns A...

In the age of rapidly changing technology, increased global opportunities and globalization, and shareholder activity, executives all over the world are e...

Since the release of Doug Stephens’ first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. ...

Motorola Relied Heavily On Teams To Surpass Its Competition In Building The Lightest, Smallest, And Highest-quality Cell Phones. At 3m, Teams Are Critical T...

Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: should they go it ...

You see stupidity everywhere. This book can fix that. This book will change your life. Every day you're driven nuts by the people around you making common ...

A step-by-step guide to create more balance, gain financial freedom, and create a life and business you love. If your heart is telling you that it's time to...

Can you imagine a choreographer only training one dancer to lead while his or her partner sits in the lobby staring at the wall? Yet we do this all the tim...

the Breakthrough Program For Increasing Quality, Shortening Cycle Times, And Creating Shareholder Value In Every Area Of Your Organization time And Qualit...

Shows employees how they can avoid 15 basic mistakes that create major stress in the workplace. If your organization is changing and whose isn t? you can ...

Competitive Strategy : The Core Concepts -- Value Chain And Competitive Advantage -- Cost Advantage -- Differentiation -- Technology And Competitive Advanta...

In This Classic About Economics, Freedom, And The Relationship Between The Two, Milton And Rose Friedman Explain How Our Freedom Has Been Eroded And Our Pro...

Even Before Tom Peters And Bob Waterman Profiled Walt Disney World Resort In Their Groundbreaking Book In Search Of Excellence, The Most Popular Report Dest...

From The Author Of New York Times Bestsellers Contagious And Invisible Influence Comes A Revolutionary Approach To Changing Anyone's Mind--Categories: Busin...

Change is the norm in business. Here's how you navigate it. The only thing you can rely on in today's workplace is uncertainty. Between mergers and acquisit...

"A leadership blueprint, applicable in any organization." — Captain D. Michael Abrashoff (Ret.), author, It's Your Ship WITH A FOREWORD BY JIM CORA, FOR...

No matter where you are on the organizational ladder, the odds are high that you've delivered a high-stakes presentation to your peers, your boss, your cust...

Documents The Fierce Executive Battle For Control Of The Walt Disney Company, In An Account That Discusses How Michael Eisner Lost His Chairmanship And How ...

What's Your Website's ROI? Written to help marketers―from the Fortune 1000 to small business owners and solopreneurs―turn their websites from cost cen...

Buyers Have Changed The B2b Marketing Game. Account-based Marketing For Dummies Is Here To Give You The Tools To Transform Your Current Approach To Find, Re...

Working Backwards is an insider's breakdown of Amazon's approach to culture, leadership, and best practices from two long-time Amazon executives--with les...

Create Real Innovation and Change We've reached a point in time when everyone wants innovation, but most people don't know how to actually attain it. It's ...

Whether You're An Hr Professional Or A Manager, Chances Are There's One Task You Really Dislike: Giving Performance Reviews. Even If You Know The Basic Poin...

The Way We Manage Organizations Seems Increasingly Out Of Date. Deep Inside, We Sense That More Is Possible. We Long For Soulful Workplaces, For Authenticit...

Only one book, only one family could follow the canadian establishment a story that has never been told...Categories: Business & Money Processes & I...

In The Time Of The #metoo And #timesup Movement, International Bestselling Author And Leading Global Expert On Mental Strength Amy Morin Turns Her Focus To ...

In This Guide, Harnish And His Co-authors Share Practical Tools And Techniques To Help Entrepreneurs Grow An Industry -- Dominating Business Without It Kill...

In Transparency, the authors–a powerhouse trio in the field of leadership–look at what conspires against "a culture of candor" in organizations to crea...

Henry Mintzberg revolutionized our understanding of what managers do in The Nature of Managerial Work, his landmark book. Now in this comprehensive new vol...

Futureproof Paints A Complete Picture Of The Major Disruptive Forces Currently Facing Us -defining Them, Mapping Them Out And Putting Them Into Context. Fir...

This "brilliant and provocative" (Walter Isaacson) guide shares nine principles to adapt and survive the technological changes shaping our future from the ...

This Book Turns The Conventional Wisdom About Customer Loyalty On Its Head. The Idea That Companies Must Delight Customers By Exceeding Service Expectations...

The greatest threat to privacy today is not the NSA, but good-old American companies. Internet giants, leading retailers, and other firms are voraciously ga...

Management of Strategy in the Marketplace is designed to compliment Global Corporate Management in the Marketplace: An Online Simulation in Business Strateg...

From New York Times bestselling author and former U.S. secretary of state Condoleezza Rice and Stanford University professor Amy B. Zegart comes an examina...

Covering The Latest And Breaking News In Facebook Advertising, This Updated Edition Introduces Revised, Expanded, And New Chapters Covering Fundamentals, Ne...

Learn how to master the one skill you can’t do without in today’s global economy.As an award-winning author and global business leader, David Livermore ...

Powerful Planning Skills gives you the tools to chart the right course in your personal and professional life and continually evaluate your progress and st...

A practical guide to navigate change in today's organizational climateChange or perish. This is a current motto for leaders in all types of organizations. B...

What Is The Relationship Between Leadership And Innovation? How Can Some Companies Innovate Again And Again--continuously Producing Products And Services Th...

The former head of one of the most successful sports franchises in the world takes readers into the boardrooms and dressing rooms of major league sports Mi...

The definitive story of Amazon.com, one of the most successful companies in the world, and of its driven, brilliant founder, Jeff Bezos. Amazon.com starte...

Senior Editor, Sam Atkinson--copyright Page.Categories: Reference Encyclopedias & Subject GuidesBusiness