Processes & Infrastructure

A Sunday Times Bestseller | A New York Times Book Review Editors' Choice [putin's People] Will Surely Now Become The Definitive Account Of The Rise Of Putin...

The Professional Protection Officer, eight edition (formerly titled Protection Officer Training Manual) is the definitive reference and instructional text...

Artificial Intelligence for Business Creativity provides an in-depth examination of the integration of Artificial Intelligence (AI) into the business sect...

In forty-two succinct, surprising essays, legendary scholar Henry Mintzberg brings management down from the clouds and onto solid ground.If you're like mos...

The national bestseller from the host of CBC Radio's White Coat, Black Art--now in paperback! In the high-pressure and complex setting of health care, a n...

There's a scene in Lewis Carroll's Through the Looking Glass in which the Red Queen, having just led a chase with Alice in which neither seems to have move...

A tribe is any group of people, large or small, who are connected to one another, a leader, and an idea. For millions of years, humans have been seeking ou...

Why human skills and expertise, not technical tools, are what make projects succeed.\The project is the basic unit of work in many industries. Software appl...

Futureproof Paints A Complete Picture Of The Major Disruptive Forces Currently Facing Us -defining Them, Mapping Them Out And Putting Them Into Context. Fir...

Alexa Is Stealing Your Job Is A Guided Tour Of Where The World Has Been With Artificial Intelligence And How It Affects The Future Of Work. Artificial Intel...

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't goo...

Packed with everything you need to get your business moving in the right direction - whether you're part of a large corporation or a one-person show - 'Busi...

In The Fall Of 1999, John Doerr Met With The Founders Of A Start-up He'd Just Given Nearly $12 Million, The Biggest Investment Of His Career. Larry Page And...

In today's competitive marketplace, the flow of goods and services to customers must not be hindered by obstacles such as maintenance downtime. To stay on ...

***Selected as CES 2018 Top Technology Book of the Year ***"Artificial intelligence" is the buzz word of the day. You've no doubt read your fair share of m...

The Way We Manage Organizations Seems Increasingly Out Of Date. Deep Inside, We Sense That More Is Possible. We Long For Soulful Workplaces, For Authenticit...

This Revised Edition Of Peter Senge's Bestselling Classic, The Fifth Discipline, Is Based On Fifteen Years Of Experience In Putting The Book's Ideas Into Pr...

Outlines An Eight-step Program By Which Companies Can Implement Effective Large-scale Change, Noting The Importance Of Shifting Employee Thinking Patterns A...

Conversation-powered Leadership. How Can Leaders Make Their Big Or Growing Companies Feel Small Again? How Can They Recapture The Magic--the Tight Strategic...

Chief Operating Officer is one of the most complex senior management roles in organisations today. It embraces a range of disciplines, from Technology to Hu...

The DNA of business has changed. Forever. You can blame technology, smartphones, social media, online shopping and everything else, but nothingchanges this ...

Former Secretary of the Treasury Hank Paulson -- who was at the very epicenter of the crashing financial markets -- provides a startling, first- person acco...

Leadership is a quality that is difficult to define. Some believe that it is innate, the gift of a selected few. Others believe that it is a skill that can...

Blue Ocean Strategy, the #1 global bestseller, forever changed how the world thinks about strategy. Now W. Chan Kim and Renée Mauborgne offer up a bold, ne...

This "brilliant and provocative" (Walter Isaacson) guide shares nine principles to adapt and survive the technological changes shaping our future from the ...

In Cultivating Communities of Practice, Etienne Wenger, Richard McDermott, and William M. Snyder argue that while communities form naturally, organizations...

This ... Book Not Only Contains Laws That You Can Count On When It Comes To Getting People To Work Together, But It Tells Them In Such A Way That You Can St...

"A leadership blueprint, applicable in any organization." — Captain D. Michael Abrashoff (Ret.), author, It's Your Ship WITH A FOREWORD BY JIM CORA, FOR...

From The Former Treasury Secretary, The Definitive Account Of The Unprecedented Effort To Save The U.s. Economy From Collapse In The Wake Of The Worst Globa...

70% Of All Change Initiatives Fail. But The Odds Turn In Your Company's Favor Once You Understand That Change Is A Multi-stage Process--not An Event--and Th...

GrubHub founder Mike Evans reveals the inside story of how he grew a multibillion-dollar behemoth that changed the way we eat. Hungry and tired one night, M...

The greatest threat to privacy today is not the NSA, but good-old American companies. Internet giants, leading retailers, and other firms are voraciously ga...

No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Whether you’re a sale...

Our Baffling New Multipolar World Grows Ever More Complex, Desperately Calling For New Ways Of Thinking, Particularly When It Comes To Political Risk. To Da...

When fourteen-year-old Jesse Pomeroy was arrested in 1874, a nightmarish reign of terror over an unsuspecting city came to an end. The Boston Boy Fiend was...

Create Real Innovation and Change We've reached a point in time when everyone wants innovation, but most people don't know how to actually attain it. It's ...

A taxi driver's life is dangerous work. Picking up a bad customer can leave the driver in a vulnerable position, and erring even once can prove fatal. To pr...

Change is the norm in business. Here's how you navigate it. The only thing you can rely on in today's workplace is uncertainty. Between mergers and acquisit...

Strategic Operations Management, 4th Edition, shows how vital it is to have world-class operations management in any organisation. In the past, where organ...

How to Create an Engaged, Empowered, Self-Led TeamImagine a workplace where people can be themselves. Where there aren’t hierarchies or power dynamics. Wh...

this Breakthrough Book Provides The First Comprehensive Discussion Of Intrinsic Motivation In The Workplace—the Psychological Rewards Workers Get Directly...

A step-by-step guide to create more balance, gain financial freedom, and create a life and business you love. If your heart is telling you that it's time to...

Change is the norm in business. Here's how you navigate it. The only thing you can rely on in today's workplace is uncertainty. Between mergers and acquisit...

A Respected Economist And Columnist For The New York Times Shares A Collection Of His Most Influential Columns, Along With Commentary, That Critically Analy...

Negotiation is a critical skill needed for effective management. Negotiation 6/e explores the major concepts and theories of the psychology of bargaining ...

Can you imagine a choreographer only training one dancer to lead while his or her partner sits in the lobby staring at the wall? Yet we do this all the tim...

No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Whether you’re a sale...

In 1982, business guru Tom Peters co-authored In Search of Excellence, one of the most influential business guides of all time. More recently, through 400 s...