Business Communication: Building Critical Skills is a contemporary, comprehensive, and engaging introduction to the core elements of oral, interpersonal, and written business communication. The text prepares students for success in a variety of professional settings by detailing the skills and strategies they will need to master to communicate effectively in a diverse and technologically dependent workplace. The emphasis on intercultural communication,digital communication, report writing, research skills, and employment strategies provides students with everything they need to know about communicating in any business setting. The book's communication model, PAIBOC, equips students to become audience-focused communicators
CONNECT offers the strongest digital resources in the Canadian Business Communication market. Beyond the interactive eBook, videos, grammar quizzes, cases, and interactive exercises, CONNECT offers Speech Capture functionality which allows students to upload videos then instructors and students can comment and provide peer feedback. LearnSmart Achieve offers adaptive instruction and practice for grammar and writing skills and helps provide a more efficient and effective learning experience for students.
Categories:
- Business & Money
- Skills
- Business Writing
- Skills
Publisher : McGraw Hill Ryerson
Author : Braun, Kathryn,Locker, Kitty O.,Kaczmarek, Stephen Kyo
Language : English
Edition : 6
Published :2016-02-01
Number Of Pages : 576
Binding : Paperback
ISBN-10 : 1259089096
ISBN-13 : 9781259089091
Item weight : 2.61 lb
Dimensions : 0.94 in x 8.5 in x 11.18 in
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.