Max De Pree Looks At The Tough Challenge Leaders Face Today. Artful Leaders Must Master Two Profound And Difficult Concepts Which Business Has Never Dared Acknowledge But Which An Art Like Jazz Has Perfected: Voice And Touch. A Leader's Voice Is The Expression Of One's Beliefs. A Leader's Touch Demonstrates Competence And Resolve. The Connection Of Voice And Touch- Reaching Out Spontaneously, Joyously, To Others- Is The Key To Good Leadership, As It Is The Key To Inspire Jazz. Finding One's Voice -- A Key Called Promise -- What's Fragile? -- God's Mix -- Watercarriers -- Ropes Or Bathrooms -- Leaders' Leaders -- Take Five -- What Would Bucky Say? -- Where Do Ethics And Leadership Intersect? -- Give The Gift Of Change -- Delegate! -- Polishing Gifts -- Amateurs -- Followship -- Do Leaders Have A Future? -- The Attributes Of Leadership: A Checklist. Max De Pree.