Lifted by a track record of accomplishments, youâre a manager. No doubt, despite it all, youâll sooner or later feel a gnawing sense of incompetence. Youâre called on to play many roles: mentor, creator, monitor, negotiator; some will surely be new. The newly revised Fundamentals of Library Supervision will give you the grounding to supervise, manage, and lead with confidence. Weaved through the book are examples of two fictional new hires: one new to the library after a national search; another promoted from staff. Youâll get practical advice and common-sense approaches, such as:Tactics for effective meetings your staff will thank you for How to develop shared accountability and other characteristics of genuine teams.Organizing work of others, both the structural types and the creativesHow determining the character of your organization will help you foster a positive climateMeeting deadlines through backward planningOvercoming the decision dilemma so common in teamsTechniques for actively addressing complaints38 sample interviewing questions suitable for 9 different contexts11 steps for developing a clear and balanced performance appraisalFlexible scheduling, job enrichment, celebrations and other ideas of non-monetary rewards. Making your email an actual productivity toolTechniques for actively addressing complaints
Categories:
- Politics & Social Sciences
- Social Sciences
- Library & Information Science
- General
- Library & Information Science
- Social Sciences
Publisher : ALA Neal-Schuman
Author : McNeil, Beth
Language : English
Edition : Third
Published :2017-05-03
Number Of Pages : 256
Binding : Paperback
ISBN-10 : 083891554X
ISBN-13 : 9780838915547
Item weight : 0.75 lb
Dimensions : 0.59 in x 5.91 in x 8.9 in
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.