Updated and revised, the second edition of this unique and popular text promotes the critical thinking and professional skills needed to face the challenges of today's rapidly changing health care system. Readers learn both skills and theory in a manner that is practical and easy to read. A completely new chapter provides clinical guidelines for mastering the workplace skills suggested by National Educational Goals 2000. And, a wealth of examples, analogies, case studies, and practice sessions provide readers with a truly interactive experience. These practice scenarios illustrate "real-world" challenges such as communicating bad news, working in teams, managing conflict, and satisfying customers.
Categories:
- Medical Books
- Nursing
- Fundamentals & Skills
- Nursing
Publisher : Saunders
Author : Alfaro-Lefevre, Rosalinda
Language : English
Edition : Subsequent
Published :1999-02-26
Number Of Pages : 291
Binding : paperback
ISBN-10 : 0721682774
ISBN-13 : 9780721682778
Item weight : 1.15 lb
Dimensions : 0.8 in x 7.4 in x 9.1 in
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