Organizational Leadership examines the concepts, issues, and practices that comprise the core of organizational leadership from a global and interpretive perspective. Underpinning its story with a mixture of description, analysis, and critique, Bratton/Grint/Nelson achieves a distinct point of view by examining leadership through a variety of prisms and by giving competing and globally diverse viewpoints equal shares in the debate. Two components unique to this text are its global outlook and its interactive CD-ROM, which includes interviews with academics and practitioners, self-assessments, and case studies. Companies profiled in the case studies are Ziba Design (Portland Oregon), Pamela Rodgers Chevrolet (Detroit, Michigan), Calgary Police Service, Banff Springs Hotel, the Body Shop and Volvo Cars.
Categories:
- Business & Money
- Processes & Infrastructure
Publisher : South-Western College Pub
Author : Nelson, Debra L.,Grint, Keith,Bratton, John
Language : English
Edition : 1
Published :2004-01-07
Number Of Pages : 361
Binding : hardcover
ISBN-10 : 0324120664
ISBN-13 : 9780324120660
Item weight : 1.72 lb
Dimensions : 0.87 in x 7.72 in x 9.45 in
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.