Preface -- Ch. 1. Management And Control -- Ch. 2. Action Controls -- Ch. 3. Results Controls -- Ch. 4. Personnel And Cultural Controls -- Ch. 5. Control Tightness (or Looseness) -- Ch. 6. Direct And Indirect Control System Costs -- Ch. 7. Designing And Evaluating Control Systems -- Ch. 8. Financial Responsibility Centers -- Ch. 9. Planning And Budgeting Systems -- Ch. 10. Financial Performance Targets -- Ch. 11. Performance-dependent Rewards (and Punishments) -- Ch. 12. Accounting Performance Measures And The Myopia Problem -- Ch. 13. Limitations Of Roi-type Performance Measures -- Ch. 14. Using Financial Results Controls In The Presence Of Uncontrollable Factors -- Ch. 15. The Transfer Pricing Problem -- Ch. 16. Controllers, Auditors, And Boards Of Directors -- Ch. 17. Management Control-related Ethical Issues And Analyses -- Ch. 18. Influences Of Uncertainty/programmability, Diversification Strategy, And Business Strategy On Mcss -- Ch. 19. Control In International And Multinational Corporations -- Ch. 20. Control In Not-for-profit Organizations -- Index. Kenneth A. Merchant. Includes Bibliographical References And Index.
Categories:
- Business & Money
- Management & Leadership
- Management
- Management & Leadership
Publisher : Prentice Hall
Author : Merchant, Kenneth A.
Language : English
Edition : US. Ed
Published :1997-09-26
Number Of Pages : 851
Binding : hardcover
ISBN-10 : 0135541557
ISBN-13 : 9780135541555
Item weight : 4.1 lb
Dimensions : 1.6 in x 8.1 in x 10.2 in
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