{"product_id":"0787948039-flawless_consulting_a_guide_to_getting_your_expertise_used","title":"Flawless Consulting: A Guide to Getting Your Expertise Used","description":"\n\u003cp\u003eFor Fifteen Years, Internal And External Consultants Have Relied On Peter Block's Landmark Bestseller, Flawless Consulting, To Learn How To Deal Effectively With Clients, Peers, And Others. Using Illustrative Examples, Case Studies, And Exercises, The Author - One Of The Most Important In His Field - Offers You His Legendary Warmth And Insight. This Much-awaited Edition Is For You ... Even If You Don't Think Of Yourself As A Consultant. Peter Block Founded Two Well-known Training Firms, Designed Learning And Block Petrella Weisbord.--jacket. A Consultant By Any Other Name -- Techniques Are Not Enough -- Flawless Consulting -- Contracting Overview -- The Contracting Meeting -- The Agonies Of Contracting -- The Internal Consultant -- Understanding Resistance -- Dealing With Resistance -- From Diagnosis To Discovery -- Getting The Data -- Whole-system Discovery -- Preparing For Feedback -- Managing The Feedback Meeting -- Implementation -- Strategies For Engagement -- Some Tools For Engagement -- Ethics And The Shadow Side Of Consulting -- The Heart Of The Matter -- Another Checklist You Can Use. Peter Block ; Illustrated By Janis Nowlan. Includes Bibliographical References (p. 368-370).\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eBusiness \u0026amp; Money\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eIndustries\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eConsulting\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"Pfeiffer","offers":[{"title":"Used - Very Good","offer_id":49235813859518,"sku":"0787948039-3","price":15.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/51mqsMN5ICL.jpg?v=1791295574","url":"https:\/\/shop.sustainablebooks.com\/products\/0787948039-flawless_consulting_a_guide_to_getting_your_expertise_used","provider":"Sustainable Books","version":"1.0","type":"link"}