{"product_id":"0201570904","title":"The Customer-Driven Company: Moving from Talk to Action","description":"\n\u003cp\u003eCreate A Customer-keeping Vision -- Saturate Your Company With The Voice Of The Customer -- Go To School On The Winners -- Liberate Your Customer Champions -- Smash The Barriers To Customer-winning Performance -- Measure, Measure, Measure -- Walk The Talk. Richard C. Whiteley. Includes Bibliographical References And Index. Library Journal Best Books Fortune's Best Management Books\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eBusiness \u0026amp; Money\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eManagement \u0026amp; Leadership\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eBook details\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAuthor:\u003c\/strong\u003e Whiteley, R. C.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e hardcover\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEdition:\u003c\/strong\u003e Fourth Printing\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePublisher:\u003c\/strong\u003e Basic Books\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLanguage:\u003c\/strong\u003e English\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePages:\u003c\/strong\u003e 308\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9780201570908\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Basic Books","offers":[{"title":"Used - Very Good","offer_id":49287175176382,"sku":"0201570904-3","price":8.24,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/91KUTqyV8VL.jpg?v=1791994879","url":"https:\/\/shop.sustainablebooks.com\/products\/0201570904","provider":"Sustainable Books","version":"1.0","type":"link"}