{"product_id":"0070385688-a_b_cs_of_relationship_selling_through_service","title":"ABC's of Relationship Selling Through Service","description":"\n\u003cp\u003eThe fifth Canadian edition of ABC's of Relationship Selling explores professional selling from a Canadian perspective. As the title suggests, the text is centered on the philosophy of selling – that success requires mastery of selling basics, including selecting presentation styles and effective closing techniques. The fully updated fifth Canadian edition includes new content on integrating technology and social media in selling, and increased coverage of service and business-to-business selling. Futrell includes many beneficial features to advance the skills of the sales professional in training such as Ethical Dilemmas, Meeting a Sales Challenge, Making the Sale, Playing the Role, Selling Globally, Selling Tips and much more.\u003cbr\u003eACCESS TO CONNECT IS NOT INCLUDED WITH THE PURCHASE OF A COURSESMART TITLE. TO RECEIVE CONNECT WITH EBOOK visit http:\/\/www.mcgrawhill.ca\/he\/estore\/\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eBusiness \u0026amp; Money\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eMarketing \u0026amp; Sales\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eSales \u0026amp; Selling\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eGeneral\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw-Hill Ryerson","offers":[{"title":"Used - Good","offer_id":49246261706942,"sku":"0070385688-4","price":20.76,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/71rqzDWJyIL.jpg?v=1791381247","url":"https:\/\/shop.sustainablebooks.com\/products\/0070385688-a_b_cs_of_relationship_selling_through_service","provider":"Sustainable Books","version":"1.0","type":"link"}