{"title":"Training","description":"\u003cp\u003e Title:Books\u0026gt;\u0026gt;Business \u0026amp; Money\u0026gt;\u0026gt;Skills\u0026gt;\u0026gt;Training\u003c\/p\u003e\u003cp\u003e Handle:books-business-money-skills-training\u003c\/p\u003e\u003cp\u003e Children :\u003c\/p\u003e","products":[{"product_id":"0071381392-the_no-_cry_sleep_solution_gentle_ways_to_help_your_baby_sleep_through_the_night","title":"The No-Cry Sleep Solution: Gentle Ways to Help Your Baby Sleep Through the Night","description":"\n\u003cp\u003eA breakthrough approach for a good night's sleep--with no tears  There are two schools of thought for encouraging babies to sleep through the night: the hotly debated Ferber technique of letting the baby 'cry it out,' or the grin-and-bear-it solution of getting up from dusk to dawn as often as necessary. If you don't believe in letting your baby cry it out, but desperately want to sleep, there is now a third option, presented in Elizabeth Pantley's sanity-saving book The No-Cry Sleep Solution.  Pantley's successful solution has been tested and proven effective by scores of mothers and their babies from across the United States, Canada, and Europe. Based on her research, Pantley's guide provides you with effective strategies to overcoming naptime and nighttime problems. The No-Cry Sleep Solution offers clearly explained, step-by-step ideas that steer your little ones toward a good night's sleep--all with no crying.  Tips from The No-Cry Sleep Solution:   Uncover the stumbling blocks that prevent baby from sleeping through the night  Determine--and work with--baby's biological sleep rhythms  Create a customized, step-by-step plan to get baby to sleep through the night  Use the Persistent Gentle Removal System to teach baby to fall asleep without breast-feeding, bottlefeeding, or using a pacifier  \u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eHealth, Fitness \u0026amp; Dieting\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eDiseases \u0026amp; Physical Ailments\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eSleep Disorders\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Good","offer_id":45261705871550,"sku":"0071381392-4","price":14.24,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/41jv7Wzn1RL._SL500.jpg?v=1754081219"},{"product_id":"0814472621-the_leadership_training_activity_book50_exercises_for_building_effective_leaders","title":"The Leadership Training Activity Book: 50 Exercises for Building Effective Leaders","description":"\n\n\u003cp\u003eNo one becomes a great leader without first being a great learner. \u003ci\u003eThe Leadership Training Activity Book\u003c\/i\u003e provides trainers with a wide range of activities to help teach and apply the most critical leadership competencies participants need. Featuring modules designed for beginning to advanced skill levels, the book contains exercises that help new and experienced leaders improve their understanding of crucial topics such as:\u003cbr\u003e* trust * values * networking * conflict resolution * diversity * negotiation * listening skills * mentoring * vision * communication\u003cbr\u003e Designed to encourage a journey of discovery in which trainers liberate the hidden skills already in the hearts and minds of learners, \u003ci\u003eThe Leadership Training Activity Book\u003c\/i\u003e is a unique collection of proven exercises that will elicit the best from those who wish to lead. \u003c\/p\u003e\n\u003cp\u003eAuthor Biography: Lois B. Hart, Ed.D. (Denver, CO) is the founder and Executive Director of the Women's Leadership Institute. The author of many books and tapes, she has over 30 years' experience as a trainer and was named the Colorado Woman Leader of Excellence. Charlotte S. Waisman, Ph.D. (Evergreen, CO) is a specialist in communication and interpersonal skills, and is Director of Human Resources at Ischemia Technologies.\u003c\/p\u003e\n\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eBusiness \u0026amp; Money\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eHuman Resources\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eConflict Resolution \u0026amp; Mediation\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"AMACOM","offers":[{"title":"Used - Very Good","offer_id":45261715046590,"sku":"0814472621-3","price":15.24,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/41LPGrlcQVL._SL500.jpg?v=1754081320"},{"product_id":"1626345457-consistency_selling_powerful_sales_results-_every_lead-_every_time","title":"Consistency Selling: Powerful Sales Results. Every Lead. Every Time.","description":"\n\n\u003cbr\u003e\u003cb\u003eAMAZON BESTSELLER IN LEADERSHIP TRAINING\u003cbr\u003e\u003c\/b\u003e \u003cb\u003e\u003cbr\u003eAre your sales results \u003ci\u003ealways awesome\u003c\/i\u003e? Or do some months leave you wondering if you'll be able to pay your mortgage?\u003c\/b\u003e\u003cbr\u003e One of the most difficult parts of being a professional salesperson is managing the emotional peaks and valleys that accompany the ups and downs of sales. But according to Weldon Long, there is no challenge you can't overcome, and he shows how salespeople can thrive in the face of adversity if they are just willing to create the right mindset and implement the right sales process--\u003ci\u003econsistently\u003c\/i\u003e. \u003cbr\u003e\u003cbr\u003e Unreliable performance and unpredictable results are likely, says Long, because you aren't doing the same thing \u003ci\u003econsistently\u003c\/i\u003e on every sales call. If sales activities are random, results will be random. And random sales activities will never \u003ci\u003eaccidentally\u003c\/i\u003e start producing \u003ci\u003econsistent\u003c\/i\u003e sales results, just as \u003ci\u003econsistent\u003c\/i\u003e sales activities will never start producing \u003ci\u003erandom\u003c\/i\u003e results. It just can't happen. \u003cbr\u003e Whether it's a bad economy, a cheap competitor, bad leads, or a personal challenge, Long provides step-by-step advice on how you can make committed, consistent activities part of your daily sales routine so you will consistently be rewarded with the sales you deserve. \u003cbr\u003e Weldon Long is a successful entrepreneur, sales expert, and author, who--in 2003--walked out of a homeless shelter where he was living and within sixty months, had grown a sales organization to over $20 million in sales.\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eBusiness \u0026amp; Money\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eMarketing \u0026amp; Sales\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eSales \u0026amp; Selling\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"Greenleaf Book Group Press","offers":[{"title":"Used - Good","offer_id":45262098464958,"sku":"1626345457-4","price":16.24,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/61sKzioiGSL.jpg?v=1754088615"},{"product_id":"0070465134-the_big_book_of_team_building_games_trust-_building_activities-_team_spirit_exercises-_and_other_fun_things_to_do","title":"The Big Book of Team Building Games: Trust-Building Activities, Team Spirit Exercises, and Other Fun Things to Do","description":"\n\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eThe fun way to lift morale in any work group!\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eDid you know that games can be a terrifically effective way to build team spirit, communication, and trust among people who work together day in and day out? Team-building games and activities are so stimulating and enjoyable that everyone in the department actually looks forward to them! Now you can choose from 70 varied and imaginative games and activities that have been specifically designed for the manager who's looking to:\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eRaise sagging morale in a department \u003c\/li\u003e\n\u003cli\u003eLiven up boring staff meetings \u003c\/li\u003e\n\u003cli\u003eImprove communication \u003c\/li\u003e\n\u003cli\u003ePromote a culture of harmony and cooperation \u003c\/li\u003e\n\u003cli\u003eHave fun with your work team \u003cp\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eEach of these games is fast, creative, easy-to-lead, and will help you accomplish your team building goals. Learn valuable tips on how to present games and how to select activities for particular situations. Get essential advice on what not to do when leading games, and much more!\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eDr. John W. Newstrom\u003c\/b\u003e and \u003cb\u003eEdward E. Scannell\u003c\/b\u003e are respected authors, professional speakers, and seminar leaders. They are the coauthors of McGraw-Hill's best-selling Games Trainers Play series, which has sold more than 250,000 copies.\u003c\/p\u003e\n\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003ePolitics \u0026amp; Social Sciences\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eSocial Sciences\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eSocial Work\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Good","offer_id":45262106722494,"sku":"0070465134-4","price":13.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/710WV0Xr0oL.jpg?v=1754088703"},{"product_id":"0596522347-slideology_the_art_and_science_of_creating_great_presentations","title":"slide:ology: The Art and Science of Creating Great Presentations","description":"\n\u003cp\u003eNo matter where you are on the organizational ladder, the odds are high that you've delivered a high-stakes presentation to your peers, your boss, your customers, or the general public. Presentation software is one of the few tools that requires professionals to think visually on an almost daily basis. But unlike verbal skills, effective visual expression is not easy, natural, or actively taught in schools or business training programs. slide:ology fills that void. Written by Nancy Duarte, President and CEO of Duarte Design, the firm that created the presentation for Al Gore's Oscar-winning film, An Inconvenient Truth, this book is full of practical approaches to visual story development that can be applied by anyone. The book combines conceptual thinking and inspirational design, with insightful case studies from the world's leading brands. With slide:ology you'll learn to:Connect with specific audiences Turn ideas into informative graphics Use sketching and diagramming techniques effectively Create graphics that enable audiences to process information easily Develop truly influential presentations Utilize presentation technology to your advantage Millions of presentations and billions of slides have been produced -- and most of them miss the mark. slide:ology will challenge your traditional approach to creating slides by teaching you how to be a visual thinker. And it will help your career by creating momentum for your cause.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eComputers \u0026amp; Technology\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eGraphics \u0026amp; Design\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eDesktop Publishing\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"O'Reilly Media","offers":[{"title":"Used - Good","offer_id":45262196605118,"sku":"0596522347-4","price":15.47,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/51BzzyFOe2L._SL500.jpg?v=1754090222"},{"product_id":"0071808078-disney_u_how_disney_university_develops_the_worlds_most_engaged-_loyal-_and_customer-_centric_employees","title":"Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees","description":"\n\n\u003cp\u003e\u003ci\u003e\"A leadership blueprint, applicable in any organization.\"\u003c\/i\u003e â Captain D. Michael Abrashoff (Ret.), author, It's Your Ship\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003eWITH A FOREWORD BY JIM CORA, FORMER CHAIRMAN OF DISNEYLAND INTERNATIONAL\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003e\"When the subject permits, we let fly with all the satire and gags at our command. Laughter is no enemy to learning.\"\u003c\/i\u003e â WALT DISNEY\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003e\"I was convinced that management and owners could come and go, but Walt's dream would last forever.\"\u003c\/i\u003e â VAN FRANCE, Founder of Disney University\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003eWhen it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney's employees have been fueling the iconic brand's wild success for more than 50 years.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003eHow has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards?\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003eThe Disney University, founded by Van France, trains the supporting cast that helps create the world-famous Disney Magic. Now, for the first time, the secrets of this exemplary institution are revealed. In \u003ci\u003eDisney U\u003c\/i\u003e, Doug Lipp examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and development dynasty. It contains never-before-told stories from numerous Disney legends. These pioneers share behind-the-scenes success stories of how they helped bring Walt Disney's dream to life.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003eDisney U\u003c\/i\u003e reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the iconic brand. Doug Lipp lays out 13 timeless lessons Disney has used to drive profits and growth worldwide for more than half a century.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003eTo this day, the Disney University continues to turn out some of the most engaged, loyal, and customer-centered employees the business world has ever seen. Using the lessons outlined in \u003ci\u003eDisney U\u003c\/i\u003e will set your organization on a path of sustained success.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003ePRAISE FOR \u003ci\u003eDisney U\u003c\/i\u003e:\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp class=\"null1\"\u003e\"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to schoolâat Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in the marketplace. Now, anyone can know these secrets of success thanks to Doug Lipp's informative book. No matter what your business, the lessons taught at Disney\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003eUniversity will prove invaluable.\"\u003c\/i\u003e â Michael Eisner, Former CEO and Chairman, The Walt Disney Company\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003e\"I highly recommend Disney U to anyone interested in building an enduring market presence and brand.\"\u003c\/i\u003e â Stephen Cannon, President and Chief Executive Officer, Mercedes-Benz USA\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003e\"Lipp's narratives reveal how Van and other Disney visionaries set the stage for a world-class organization by skillfully balancing both 'people' and 'technology.'\"\u003c\/i\u003e â Debi Aubee, Vice President of Sales, Bose Corporation\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp class=\"null1\"\u003e\"Every leader should have the equivalent of a Van France at his or her side. Thanks to Doug Lipp, we can now tap into the brilliance of a man who helped Walt create\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003eThe Happiest Place on Earth.\"\u003c\/i\u003e â David Overton, Founder and Chief Executive Officer, The Cheesecake Factory\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003e\"How does Disney University create such enthusiastic, loyal, and customer-centered employees, year after year? Now, for the first time, Doug Lipp takes us on a journey backstage to answer this pivotal question.\"\u003c\/i\u003e â John G. Veres III, Ph.D., Chancellor, Auburn University at Montgomery\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp class=\"null1\"\u003e\"Doug Lipp shares terrific stories about Disney that underscore the importance of creating an organizational culture with an unwavering dedication to superlative\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003eservice and exceptional quality, both for employees and customers. He then takes it a step further by explaining how to bring these values to life for your organization.\"\u003c\/i\u003e â Christine A. Morena, Executive Vice President of Human Resources, Saks Incorporated\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp class=\"null1\"\u003e\"Leaders, whether at the helm of a ship or an organization, set the tone for engaging the hearts and minds of employees. In Disney U, Doug Lipp shares how Disney has created a high-performance culture where everyone takes ownership and responsibility. The numerous examples detailing the secrets behind the decades of\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003esuccess of the Disney University serve as a leadership blueprint, applicable in any organization.\"\u003c\/i\u003e â Captain D. Michael Abrashoff (Ret.), former Commander, USS Benfold, author, It's Your Ship: Management Techniques from the Best Damn Ship in the Navy\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003e\"The lessons Doug Lipp shares in Disney U about how and why Disney excels are proof that an organization which knows more and cares more about its employees, will do so with its customers . . . and be the winner every time!\"\u003c\/i\u003e â Robert B. Engel, President and Chief Executive Officer, CoBank\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003e\"How many of us have experienced the magic of a good show, performed by courteous cast members, at The Happiest Place on Earth? In Disney U, Doug Lipp articulates the method behind the magic and offers a clear view of how any organization can create a culture where its guests will always want to return. Simple, understandable and widely applicable, Disney U captures the essence of what perpetuates Disney's success and can certainly add to yours.\"\u003c\/i\u003e â Ryan C. Beasley, Vice President, Agencies, Kansas City Life Insurance Company\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp class=\"null1\"\u003e\"Doug creates a masterpiece in Disney U through sharing the formation of the values and virtues of Disney University and the Disney culture. Doug Lipp's entertaining\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003eand informative analysis of the secrets of the Disney University create the perfect learning tool for any organization or leader.\"\u003c\/i\u003e â Doug Stark, President and CEO, Farm Credit Services of America\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003e\"I should never have started Disney U so close to bedtimeâI stayed up half the night reading it! I couldnât put it down; . . . spellbinding insights articulately presented. One of the best business books I've ever read.\"\u003c\/i\u003e â Jeffrey L. Rupp, President, FlashPoint Productions\u003c\/p\u003e\n\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eTravel\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eSpecialty Travel\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eTheme Parks\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Good","offer_id":45262207582398,"sku":"0071808078-4","price":15.47,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/71CHkxsm_nL.jpg?v=1754090635"},{"product_id":"1772360171-beyond_engagement_a_brain-_based_approach_that_blends_the_engagement_managers_want_with_the_energy_employees_need","title":"Beyond Engagement: A Brain-Based Approach That Blends the Engagement Managers Want with the Energy Employees Need","description":"\n\u003cp\u003eAfter twenty years of trying to get it right, precious few organizations have cracked the code of employee engagement. Why? Because few could have anticipated the unbending nature of what Brady G. Wilson calls \"the engagement paradox\": \u003ci\u003ethe more companies focus on engagement, the more disengagement they produce.\u003c\/i\u003e\u003cbr\u003e What causes this paradox?\u003cbr\u003e As shown in this clear, concise, and compelling book, it is simply this: managing engagement turns out to be just another drain on the most precious resource in business today -- energy. In today's exhaustion era, employees are simply struggling to make it to the weekend. Lacking energy, they resort to quick fixes, workarounds, and reactive firefighting, thereby hardwiring depletion into the system.\u003cbr\u003e As a result, employees come to perceive engagement efforts as a management con game. A high percentage of the employee population believe no meaningful outcomes will occur as a result of the engagement survey. And this crisis of belief causes acute pain inside well-intentioned leaders who are doing their best to unlock employee engagement. They feel caught.\u003cbr\u003e Now \u003ci\u003eBeyond Engagement\u003c\/i\u003e shows how to get beyond this kind of self-defeating engagement: by managing energy rather than engagement. The book offers a chapter each to ten leadership principles based on the findings of brain science:\u003cbr\u003e 1 Manage Energy, Not Engagement\u003cbr\u003e 2 Deliver Experiences, Not Promises\u003cbr\u003e 3 Target Emotion, Not Logic\u003cbr\u003e 4 Trust Conversations, Not Surveys\u003cbr\u003e 5 Seek Tension, Not Harmony\u003cbr\u003e 6 Practice Partnering, Not Parenting\u003cbr\u003e 7 Pull Out the Backstory, Not the Action Plan\u003cbr\u003e 8 Think Sticks, Not Carrots\u003cbr\u003e 9 Meet Needs, Not Scores\u003cbr\u003e 10 Challenge Beliefs, Not Emotions\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eScience \u0026amp; Math\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eBehavioral Sciences\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eCognitive Psychology\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"BPS Books","offers":[{"title":"Used - Good","offer_id":45262298874046,"sku":"1772360171-4","price":12.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/7131PWnv15L.jpg?v=1754092079"},{"product_id":"068815428x-gung_ho-_turn_on_the_people_in_any_organization","title":"Gung Ho! Turn On the People in Any Organization","description":"\n\u003cp\u003eKen Blanchard And Sheldon Bowles, Co-authors Of The New York Times Business Bestseller Raving Fans, Are Back With Gung Ho! Here Is An Invaluable Management Tool That Outlines Foolproof Ways To Increase Productivity By Fostering Excellent Morale In The Workplace. It Is A Must-read For Everyone Who Wants To Stay On Top In Today's Ultra-competitive Business World. Raving Fans Taught Managers How To Turn Customers Into Full-fledged Fans. Now, Gung Ho! Brings The Same Magic To Employees. Through The Inspirational Story Of Business Leaders Peggy Sinclair And Andy Longclaw, Blanchard And Bowles Reveal The Secret Of Gung Ho--a Revolutionary Technique To Boost Enthusiasm And Performance And Usher In Astonishing Results For Any Organization. The Three Principles Of Gung Ho Are: * The Spirit Of The Squirrel * The Way Of The Beaver * The Gift Of The Goose These Three Cornerstones Of Gung Ho Are Surprisingly Simple And Yet Amazingly Powerful.^ Whether Your Organization Consists Of One Or Is Listed In The Fortune 500, This Book Ensures Gung Ho Employees Committed To Success. Gung Ho! Also Includes A Clear Game Plan With A Step-by-step Outline For Instituting These Groundbreaking Ideas. Destined To Become A Classic, Gung Ho! Is A Rare And Wonderful Business Book That Is Packed With Invaluable Information As Well As A Compelling, Page-turning Story. Management Legend Ken Blanchard And Master Entrepreneur Sheldon Bowles Are Back With Gung Ho!, Revealing A Surefire Way To Boost Employee Enthusiasm, Productivity, And Performance And Usher In Astonishing Results For Any Organization. Raving Fans Brilliantly Schooled Managers On How To Turn Customers Into Raving Fans. Gung Ho! Now Brings The Same Magic To Employees. 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Effective Questions -- 6. Sequence Of Questioning -- 7. Goal Setting -- 8. What Is Reality? -- 9. What Options Do You Have? -- 10. What Will You Do? -- 11. What Is Performance? -- 12. Learning And Enjoyment -- 13. Motivation -- 14. Coaching For Purpose -- 15. Coaching For Meaning -- 16. Coaching The Corporation -- 17. Feedback And Assessment -- 18. Development Of A Team -- 19. Coaching Teams -- 20. Overcoming Barriers To Coaching -- 21. Multiple Benefits Of Coaching -- 22. Conclusion. John Whitmore. 2nd Ed.: 1996. 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Randall Circle High School -- Why Schools Struggle To Teach Differently When Each Student Learns Differently -- Making The Shift : Schools Meet Society's Jobs -- Crammed Classroom Computers -- Disruptively Deploying Computers -- The System For Student-centric Learning -- The Impact Of The Earliest Years On Students' Success -- Why So Many Students Seem Unmotivated -- Improving Education Research -- Organizing To Innovate. Clayton M. Christensen, Michael B. Horn, Curtis W. Johnson. Previous Ed.: 2008. 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The Book Discusses Special Issues Encountered In The Management Of International Disasters, And Explains The Various Private, Non-governmental, National, And International Agencies That Assist In Preparedness, Mitigation, Response And Recovery During National And Regional Events. \u003c\/p\u003e\n\u003cp\u003econcentrating On The Four Major Phases Of Emergency Management-mitigation, Preparedness, Response, And Recovery-\u003ci\u003e Introduction To International Disaster Management \u003c\/i\u003e Deals With Such Timely Topics As Hurricane Katrina, The 2004 Asian Tsunami, And Sars. It Also Serves As A Reference To Governmental And Other Agencies Involved In International Disaster Management Activities. This Book Is The First Of Its Kind To Take A Global Approach To The Topic Of International Disaster Management.\u003c\/p\u003e\n\u003cp\u003e* Serves As The First Comprehensive Resource Dealing With The Issues Of International Disaster Management\u003cbr\u003e* Contains Numerous Case Studies, Examples Of Best Practices In International Disaster Management, And A Contact List Of The Governmental And Nongovernmental Agencies Involved In International Disaster Management\u003cbr\u003e* Provides A Global Perspective On Risk, Hazards, And Disasters That Is Written Both For Students Within Disaster Management Programs And For Professionals Entering The Field\u003c\/p\u003e\n\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eEngineering \u0026amp; Transportation\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eEngineering\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eMaterials \u0026amp; Material Science\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eMaterials Science\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"Butterworth-Heinemann","offers":[{"title":"Used - Good","offer_id":46671212871870,"sku":"0750679824-4","price":26.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/51M5WvSCV3L._SL500.jpg?v=1776883942"},{"product_id":"1683505816-you_cant_google_it-_the_compelling_case_for_cross-_generational_conversation_at_work","title":"You Can't Google It!: The Compelling Case for Cross-Generational Conversation at Work","description":"\n\n\u003cp\u003eMuch of the learning, skills and perspective people of all ages need to succeed long-term in their careers is not found in data on the Internet, but rather in conversations and personal relationships with the people they work with. 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How to Grow Quickly \u0026 Profitably.","description":"\n\u003cp\u003eIF YOU THINK YOU KNOW SALES...YOU DONâT KNOW JACK!\u003cbr\u003e\u003cbr\u003eâJack Daly stands above all others. His energy is matched only by his genius and understanding about what makesthe best sales organizations. Itâs not commission strategies, itâs not about glossy sales materials; it is about people.\u003cbr\u003e\u003cbr\u003eJack understands better than most that if you look out for your people and insist that they look out for your customers, the result is unprecedented growth (and a lot of very happy and inspired employees and customers).â\u003cbr\u003e\u003cbr\u003e-Simon Sinek, Optimist and Author of Leaders Eat Last and Start With Why\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eâWinning teams result from strong cultures and leadership driven systems and processes. 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The book all the million fans (thatâs literal) of Jack Daly have been wanting â a book that shares the same time-tested sales management techniques that work to drive growth heâs been teaching in his powerful and packed workshops. Itâs all about getting the sales management piece right; this is the book that shows you the way.â\u003cbr\u003e\u003cbr\u003e-Verne Harnish ,CEO of Gazelles Author of Mastering the Rockefeller Habits and\u003cbr\u003e\u003cbr\u003eThe Greatest Business Decisions of All Time\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eâIf you want to get predictable revenue and profitable growth, Jack Daly is your source for the state of the art in sales. Read this book, buy it for your team, follow his advice and youâll be unstoppable.â\u003cbr\u003e\u003cbr\u003e-Christine Comaford , Executive Coach \u0026amp; Presidential Advisor NY Times Best Selling Author of SmartTribes: How Teams Become Brilliant Together\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eâJack Daly is a rare gem in the business world. I have seen him transform several companies, by growing revenue, by upgrading corporate cultures, and by growing employeesâ capacity to produce results. His vast knowledge and experience gives him a perspective unmatched by anyone Iâve experienced. 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Murphy cites his own companyâs research and examines recent scientific studies about the practical effects a personâs attitude has on the outcome of his or her job performance. Clear and practical lessons are illuminated by numerous case studies of organizations like Microchip, Southwest Airlines, and The Ritz-Carlton.  Mark Murphy is the founder and CEO of Leadership IQ, a leadership training firm. 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They examined the companies from their very beginnings to the present day â as start-ups, as midsize companies, and as large corporations. Throughout, the authors asked: \u003ci\u003e\"What makes the truly exceptional companies different from other companies?\"\u003c\/i\u003e\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp class=\"null1\"\u003eWhat separates General Electric, 3M, Merck, Wal-Mart, Hewlett-Packard, Walt Disney, and Philip Morris from their rivals? How, for example, did Procter \u0026amp; Gamble, which began life substantially behind rival Colgate, eventually prevail as the premier institution in its industry? How was Motorola able to move from a humble battery repair business into integrated circuits and cellular communications, while Zenith never became dominant inanything other than TVs? How did Boeing unseat McDonnell-Douglas as the world's best commercial aircraft company â what did Boeing have that McDonnell-Douglas lacked?\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp class=\"null1\"\u003eBy answering such questions, Collins and Porras go beyond the incessant barrage of management buzzwords and fads of the day to discover timeless qualities that have consistently distinguished outstanding companies. 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Complete. And practical. This book will guide family caregivers through the surprisingly complex world of senior care.\"\u003cbr\u003e—\u003cb\u003eMEHMET OZ, M.D.\u003c\/b\u003e, \u003ci\u003eNew York Times\u003c\/i\u003e bestselling coauthor of \u003ci\u003eYOU: The Owner's Manual: The Complete All-in-One Care Guide\u003c\/i\u003e\u003c\/p\u003e\n\u003cp\u003eChoosing the best care for your aging parents and other seniors in your life is not only complex, with multiple options available, it's also highly personal and often emotional. This essential resource—written by the founders of Home Instead Senior Care, the world's largest provider of nonmedical care for seniors—guides you through a comprehensive range of things to consider, step by step, so you can make better informed decisions and be confident that the senior in your life is receiving the best care possible. Checklists and diagnostics will help you:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eDecide if at-home care is the right choice for you and your loved ones \u003c\/li\u003e\n\u003cli\u003eEvaluate the pros and cons of retirement communities, adult care centers, nonmedical caregivers, assisted living facilities, nursing homes, and hospice \u003c\/li\u003e\n\u003cli\u003eDetermine the costs of senior care options and find helpful support networks\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\"This is not just another book about caring for aging parents. It's a great reference you'll use again and again. Stages doesn't shy away from the hard questions. Rather, it shows you how to confront them.\"—SUZANNE MINTZ, President\/CEO, National Family Caregivers Association\u003c\/p\u003e\n\u003cp\u003e\"Recognizing that there is no one-size-fits-all solution, this salient volume compassionately addresses a full range of hard-to-discuss subjects.\"\u003ci\u003ePUBLISHERS WEEKLY\u003c\/i\u003e\u003c\/p\u003e\n\u003cp\u003eAll of the authors' profits from the sale of this book will be donated to the Home Instead Senior Care Foundation.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003ePaul and Lori Hogan\u003c\/b\u003e founded Home Instead Senior Care in 1994. Now with 850 offices in 15 countries, Home Instead is recognized as a global leader and authority on senior care. Visit them at www.stagesofseniorcare.com.\u003c\/p\u003e Publishers Weekly \u003cp\u003eStarred Review. \u003c\/p\u003e\n\u003cp\u003eUsing their experience running a successful international company providing in-home, non-medical services for seniors, husband-and-wife founders of Home Instead Senior Care offer a helpful guide for families choosing among home care-giving and other assisted-living options for aging or ailing parents. The Hogans believe in helping seniors stay in their homes as long as possible, and knowledge is their most powerful tool in securing that goal; this well-researched volume is packed with information, advice and resources aimed at managing and ameliorating the sadness, confusion, guilt and anxiety of making quality-of-life decisions for a loved one. Emphasizing the need for planning, the Hogans offer a list of signs that indicate it's time to consider additional care, as well as a thorough exploration of the options, including pros and cons, questions to ask and other factors when choosing among home care, senior centers, assisted living and nursing homes. The Hogans also consider options for children who live far away from their parents, and advice on what to do when siblings find themselves in disagreement. Recognizing that there is no one-size-fits-all solution, this salient volume compassionately addresses a full range of hard-to-discuss subjects, including funeral services and bereavement. \u003cbr\u003eCopyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.\u003c\/p\u003e\n\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eHealth, Fitness \u0026amp; Dieting\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eAging\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Good","offer_id":47579550744766,"sku":"0071621091-4","price":23.97,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/61_RKYNBpHL.jpg?v=1779725352"},{"product_id":"007143366x-the_memory_cure_how_to_protect_your_brain_against_memory_loss_and_alzheimers_disease","title":"The Memory Cure: How to Protect Your Brain Against Memory Loss and Alzheimer's Disease","description":"\n\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eA Proven Plan for Protecting Your MemoryAt Any Age, At Any Time\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eYou've probably taken steps to protect your finances, your health, and your family. Isn't it time to protect your memories? Science is exploding with new discoveries related to the brain, aging, and memorydiscoveries that prove the actions you take today impact your memory for decades to come. Dr. Majid Fotuhi, one of the foremost experts in memory loss and Alzheimer's disease, outlines an action plan to improve mental agility and prevent memory loss. \u003ci\u003eThe Memory Cure \u003c\/i\u003eincludes:\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eA dynamic 10 step memory protection plan \u003c\/li\u003e\n\u003cli\u003eEncouraging updates in the field of cognitive research \u003c\/li\u003e\n\u003cli\u003eThe truth behind popular beliefs about memory loss and aging \u003c\/li\u003e\n\u003cli\u003eA comprehensive resource section including information about clinical trials \u003cp\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDr. Fotuhi is a gifted teacher, and it comes through in his writing. The language is clear; complex theories and scientific findings are presented for the intelligent layperson in an accessible manner.\u003c\/p\u003e\n\u003cp\u003eMichael Rosenblatt, M.D.\u003c\/p\u003e\n\u003cp\u003eDean, Tufts University School of Medicine\u003c\/p\u003e\n\u003cp\u003eDr. Fotuhi's book...provides a feast of up-to-date, relevant information on the causes and consequences of Alzheimer's disease and related conditionsand, most importantly,\u003c\/p\u003e\n\u003cp\u003eminimizing one's risk of developing themin a form that is very digestible.\u003c\/p\u003e\n\u003cp\u003eJason Brandt, Ph.D., ABPP(CN)\u003c\/p\u003e\n\u003cp\u003eProfessor of Psychiatry and Behavioral Sciences\u003c\/p\u003e\n\u003cp\u003eDirector, Division of Medical Psychology\u003c\/p\u003e\n\u003cp\u003eThe Johns Hopkins University School of Medicine\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eDr. Majid Fotuhi, M.D., Ph.D.\u003c\/b\u003e is the head of the Center for Memory and Brain Health at LifeBridge Brain \u0026amp; Spine Institute in Baltimore. Dr. Fotuhi has faculty appointments at Harvard Medical School, Johns Hopkins University and MIT. He received his M.D. (Cum Laude) from the Harvard-MIT division of Health Sciences and Technology in Boston, and his Ph.D. in neuroscience and neurology residency training at Johns Hopkins Medical Institutions in Baltimore. He has published a dozen scientific articles and has received numerous awards for his work in neurobiology, including a prestigious teaching award from the American Academy of Neurology.\u003c\/p\u003e\n\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eHealth, Fitness \u0026amp; Dieting\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eMental Health\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eDementia\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Good","offer_id":47580025782462,"sku":"007143366X-4","price":18.47,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/61_0g-J8lqL.jpg?v=1779737050"},{"product_id":"0071424911-they_call_me_coach","title":"They Call Me Coach","description":"\n\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eThe classic autobiography of UCLA basketball's legendary coach\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\"\u003ci\u003eThey Call Me Coach\u003c\/i\u003e is grass-roots Americana, a story bigger than basketball. One of those rare sports books that is must reading for everyone.\"\u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eChicago Tribune\u003c\/i\u003e\u003c\/p\u003e\n\u003cp\u003eFor 27 years, John Wooden led the UCLA basketball team to unsurpassed victories and records. His dedication and inspiration made him America's \"winningest\" coach. In this classic bestselling autobiographyupdated with a new foreword by Hall-of-Famer Bill Waltonthe college basketball legend reflects on his record-breaking career, his life behind the scenes, and how his top players went on to shape and change the NBA. From the everyday basics to important life lessons (\"It's not how tall you are, but how tall you play\"), Wooden shares his worldly wisdom on and off the court to offer a personal history of an unforgettable time in college basketball, answering the most-asked questions about his life, his career, and the players who made his teams unbeatable.\u003c\/p\u003e\n\u003cp\u003e\"What Knute Rockne was to football, Connie Mack to baseball, and Wilbur and Orville Wright to flying, John Wooden is to basketball. This book captures the full flavor of the man, the philosophies that work in life, and the philosophies that work on the court. I commend it to people who want to succeed at eitheror both.\"\u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eLos Angeles Times\u003c\/i\u003e\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eJohn Wooden (1910-2010)\u003c\/b\u003e, guided the UCLA Bruins to ten NCAA basketball championships over a 12-year period, including four perfect seasons and an 88-game winning streak. 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It is an asset to be managed like any other. Marty Parker has long understood this, and \u003ci\u003eCulture Connection\u003c\/i\u003e offers a blueprint to create, nurture, protect, and grow this most essential asset to a level of competitive advantage. Itâs a leadership must-read.â\u003cbr\u003e\u003cb\u003eâMICHAEL MCCAIN, president \u0026amp; CEO, Maple Leaf Foods\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eâMarty Parker has captured a compelling collection of corporate culture insights and learnings in this book, making it a great tool for leaders at all levels in profi t-based, charitable and government organizations alike. 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And thatâs what they remain.\u003c\/p\u003e \u003cp\u003eLearn their hard-earned lessons with \u003ci\u003eCulture Connection\u003c\/i\u003eâand establish the kind of culture that seizes and holds the competitive edge.\u003c\/p\u003e\n\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eBusiness \u0026amp; Money\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eSkills\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eTraining\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Good","offer_id":47587106554046,"sku":"007178876X-4","price":23.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/51cgf9E5vlL.jpg?v=1779978066"},{"product_id":"1576754545-implementing_the_four_levels_a_practical_guide_for_effective_evaluation_of_training_programs","title":"Implementing The Four Levels: A Practical Guide for Effective Evaluation of Training Programs","description":"\n\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003eThe authors draw on their decades of collective expertise to offer time-tested advice for putting their training effectiveness model into practice. 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This invaluable guide teaches you the vital principles and skills of personal branding, including how to craft an emotionally resonant branding message, create top-quality branding tools, and attract a constant flow of business.  âMontoya's Personal Branding ideas are going to change how business owners and professionals promote themselves.â-Robert G. Allen and Mark Victor Hansen, coauthors, The One-Minute Millionaire\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eComputers \u0026amp; Technology\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eInternet \u0026amp; Social Media\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eSearch Engine Optimization\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Good","offer_id":47590275252414,"sku":"0071597506-4","price":12.47,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/71on0xKZqiL.jpg?v=1780070590"},{"product_id":"0071742433-perfect_phrases_for_motivating_and_rewarding_employees-_second_edition_hundreds_of_ready-to-_use_phrases_for_encouraging_and_recognizing_employee_excellence_b_u_s_i_n_e_s_s_s_k_i_l_l_s_a_n_d_d_e_v_e_l_o_p_m_e_n_t","title":"Perfect Phrases for Motivating and Rewarding Employees, Second Edition: Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence (BUSINESS SKILLS AND DEVELOPMENT)","description":"\n\u003cp\u003eTHE RIGHT PHRASE FOR EVERY SITUATION . . . 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Every Time\u003c\/p\u003e\n\u003cp\u003eCommunication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.\u003c\/p\u003e\n\u003cp\u003e\u003ci\u003ePerfect Phrases for Managers and Supervisors\u003c\/i\u003e, second edition, has been completely revised to help you communicate in todayÃ¢ÂÂs workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. 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Through Solid Advice, Thought Provoking Questions And Success Stories The Delucas Teach You How To Focus Your Energy And Skills To Make The Best Possible Impression And Walk Away With The Golden Egg ­ Your Dream Job.\u003c\/p\u003e\n\u003cp\u003ematthew J. Deluca And Nanette F. Deluca Are Principals And Founders Of Management Resource Group Inc., An Hr Recruiting And Consulting Firm. Recent Clients Include Lifetime Tv, Dsl.net And Uproar Inc. 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A must-have insiders guide! Real life tools and advice for every professional assistant and their high-powered employers. A first-hand look at the world of a celebrity assistant, and its application to the larger realm of all professional assistants. Enlightening and entertaining, this book is filled with true stories and lessons from author Bonnie Low-Kramen's 25+ years working with Academy Award-winning actress Olympia Dukakis. Low-Kramen is also a co-founder of New York Celebrity Assistants (NYCA). THE AUTHOR COMMENTS... \u003ci\u003eI love being an assistant. In fact, I strive to be an ultimate assistant, someone who seeks excellence and improvement - not just on some days, but every day. I don't always succeed, but this is what I try to do. Are you so inclined? Ultimate assistants are like that, and I am privileged to know quite a few, including some whose experiences are in the book. I wrote the book for three reasons. The first is that this work is frequently misunderstood and has been subject to warped misconceptions by the media. The second is that there are too few resources for assistants, and certainly not only those who work for celebrities. Third, there is a tremendous curiosity about the work. I decided that I was in a unique position to set the record straight and tell it the way it really is to those who actually want to know the truth of it!\u003c\/i\u003e 18 chapters include: How do you find a job? Glamour, Glitz and other perks. Salary \u0026amp; Benefits. Stories \u0026amp; quotes from assistants. Skills \u0026amp; Qualities Needed for the Job. Public Speaking. Event Planning. 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Some adoptions, though, present unique challenges. Welcoming these children into your family--and addressing their special needs--requires care, consideration, and compassion.  Written by two research psychologists specializing in adoption and attachment, The Connected Child will help you:  Build bonds of affection and trust with your adopted child  Effectively deal with any learning or behavioral disorders  Discipline your child with love without making him or her feel threatened    'A must-read not only for adoptive parents, but for all families striving to correct and connect with their children.' --Carol S. Kranowitz, author of The Out-of-Sync Child  'Drs. Purvis and Cross have thrown a life preserver not only to those just entering uncharted waters, but also to those struggling to stay afloat.' --Kathleen E. Morris, editor of S. I. Focus magazine  'Truly an exceptional, innovative work . . . compassionate, accessible, and founded on a breadth of scientific knowledge and clinical expertise.' --Susan Livingston Smith, program director, Evan B. Donaldson Adoption Institute  'The Connected Child is the literary equivalent of an airline oxygen mask and instructions: place the mask over your own face first, then over the nose of your child. This book first assists the parent, saying, in effect, 'Calm down, you're not the first mom or dad in the world to face this hurdle, breathe deeply, then follow these simple steps.' The sense of not facing these issues alone--the relief that your child's behavior is not off the charts--is hugely comforting. Other children have behaved this way; other parents have responded thusly; welcome to the community of therapeutic and joyful adoptive families.' --Melissa Fay Greene, author of There is No Me Without You: One Woman's Odyssey to Rescue Africa's Children\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eHealth, Fitness \u0026amp; Dieting\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eChildren \u0026amp; Adolescent's Health\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eDisability\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Very Good","offer_id":47617562017982,"sku":"0071475001-3","price":16.24,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/612bifZqCaL.jpg?v=1781024832"},{"product_id":"0071808868-influencer_the_new_science_of_leading_change-_second_edition","title":"Influencer: The New Science of Leading Change, Second Edition","description":"\n\u003cp\u003eCHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD.  An INFLUENCER leads change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER.  Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence.  From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process--including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to:   Identify high-leverage behaviors that lead to rapid and profound change  Apply strategies for changing both thoughts and actions  Marshal six sources of influence to make change inevitable    Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly 'insignificant' people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service.  No matter who you are or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better--and even save lives. The sky is the limit . . . for an Influencer.  PRAISE FOR INFLUENCER:   'AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers.' -- Stephen R. Covey, author of The 7 Habits of Highly Effective People  'Ideas can change the worldâbut only when coupled with influence--the ability to change hearts, minds, and behavior. This book provides a practical approach to lead change and empower us all to make a difference.' -- Muhammad Yunus, Nobel Peace Prize Winner  'Influencing human behavior is one of the most difficult challenges faced by leaders. 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Whether dealing with a recalcitrant teen, doggedly resistant coworkers, or a personal frustration that 'no one ever wants to hear my view,' Influencer can help guide you in making the changes that put you in the driver's seat.' -- Deborah Norville, anchor of Inside Edition and bestselling author\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eReference\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eEtiquette\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eConversation\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Very Good","offer_id":47617586233534,"sku":"0071808868-3","price":17.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/61ilYRCTFBL.jpg?v=1781025322"},{"product_id":"0892769815-in_search_of_timothy_workbook_discovering_and_developing_greatness_in_church_staff_and_volunteers","title":"In Search of Timothy Workbook: Discovering and Developing Greatness in Church Staff and Volunteers","description":"\n\u003cp\u003eThe \"In Search of Timothy\" series by Tony Cooke explores the roles of Timothy and other biblical figures who accomplished the plan of God by serving others. 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He Offers Both Theoretical And Tactical Advice On How To Become The Biggest Thing On Old Standbys Like Twitter, Facebook, Youtube, Instagram, Pinterest, And Snapchat; Podcast Platforms Like Spotify, Soundcloud, Iheartradio, And Itunes; And Other Emerging Platforms Such As Musical.ly. For Those With More Experience, Crushing It! Illuminates Some Little-known Nuances And Provides Innovative Tips And Clever Tweaks Proven To Enhance More Common Tried-and-true Strategies. Crushing It! Is A Guide To Building Your Own Path To Professional And Financial Success And A Blueprint To Living Life On Your Own Terms.-- Part I, Get Pumped: The Path Is All Yours -- What (still) Matters -- The Eighth Essential -- Content -- What's Stopping You? -- The Only Thing You Need To Give Yourself To Crush It -- Part Ii, Create Your Pillar: First, Do This -- Get Discovered -- Musical.ly -- Snapchat -- Twitter -- Youtube -- Facebook -- Instagram -- Podcasts -- Voice-first -- Conclusion. Gary Vaynerchuk. 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The first volume is set in a world like ours, but different in many ways. The second volume is set partly in the world we know. The third moves between many worlds.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003eIn \u003ci\u003eThe Golden Compass,\u003c\/i\u003e readers meet 11-year-old Lyra Belacqua, a precocious orphan growing up within the precincts of Jordan College in Oxford, England. It quickly becomes clear that Lyra's Oxford is not precisely like our ownânor is her world. In Lyra's world, everyone has a personal dÃ¦mon, a lifelong animal familiar. This is a world in which science, theology and magic are closely intertwined.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003ci\u003e\u003cb\u003eThe Subtle Knife\u003c\/b\u003e\u003c\/i\u003e is the second part of the trilogy that began with \u003ci\u003eThe Golden Compass\u003c\/i\u003e. That first book was set in a world like ours, but different. This book begins in our own world.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003eIn \u003ci\u003eThe Subtle Knife,\u003c\/i\u003e readers are introduced to Will Parry, a young boy living in modern-day Oxford, England. Will is only twelve years old, but he bears the responsibilities of an adult. Following the disappearance of his explorer-father, John Parry, during an expedition in the North, Will became parent, provider and protector to his frail, confused mother. And it's in protecting her that he becomes a murderer, too: he accidentally kills a man who breaks into their home to steal valuable letters written by John Parry. After placing his mother in the care of a kind friend, Will takes those letters and sets off to discover the truth about his father.\u003cbr\u003e\n \u003cb\u003e\u003cbr\u003e\n \u003ci\u003eThe Amber Spyglass\u003c\/i\u003e\u003c\/b\u003e brings the intrigue of \u003ci\u003eThe Golden Compass\u003c\/i\u003e and \u003ci\u003eThe Subtle Knife\u003c\/i\u003e to a heartstopping close, marking the third and final volume as the most powerful of the trilogy. Along with the return of Lyra, Will, Mrs. Coulter, Lord Asriel, Dr. Mary Malone, and Iorek Byrnison the armored bear, \u003ci\u003eThe Amber Spyglass\u003c\/i\u003e introduces a host of new characters: the Mulefa, mysterious wheeled creatures with the power to see Dust; Gallivespian Lord Roke, a hand-high spy-master to Lord Asriel; and Metatron, a fierce and mighty angel. And this final volume brings startling revelations, too: the painful price Lyra must pay to walk through the land of the dead, the haunting power of Dr. Malone's amber spyglass, and the names of who will liveâand who will dieâfor love. And all the while, war rages with the Kingdom of Heaven, a brutal battle thatâin its shocking outcomeâwill reveal the secret of Dust.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003eThese Yearling paperback editions each contain bonus material: the found papers, notes, and other archival material of Lord Asriel, Dr. Stanislaus Grumman, and Mary Malone. They also feature chapter-opening artwork by Philip Pullman.\u003c\/p\u003e\n\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eTeen \u0026amp; Young Adult\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eMysteries \u0026amp; Thrillers\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eThrillers \u0026amp; Suspense\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"Yearling","offers":[{"title":"Used - Very Good","offer_id":47672398086334,"sku":"0440419514-3","price":23.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/914hf3JUwJL.jpg?v=1781706073"},{"product_id":"0071635238-toyota_kata_managing_people_for_improvement-_adaptiveness_and_superior_results","title":"Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results","description":"\n\u003cp\u003e'Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progressâand what it takes to make it a real part of your culture.' âJeffrey K. Liker, bestselling author of The Toyota Way '[Toyota Kata is] one of the stepping stones that will usher in a new era of management thinking.' âThe Systems Thinker  'How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way.' âJames P. Womack, Chairman and Founder, Lean Enterprise Institute  'Practicing the improvement kata is perhaps the best way we've found so far for actualizing PDCA in an organization.' âJohn Shook, Chairman and CEO, Lean Enterprise Institute  This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower.  Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational routines--called kata--that power its success with continuous improvement and adaptation. The book also reaches beyond Toyota to explain issues of human behavior in organizations and provide specific answers to questions such as:   How can we make improvement and adaptation part of everyday work throughout the organization?  How can we develop and utilize the capability of everyone in the organization to repeatedly work toward and achieve new levels of performance?  How can we give an organization the power to handle dynamic, unpredictable situations and keep satisfying customers?    Mike Rother explains how to improve our prevailing management approach through the use of two kata: Improvement Kata--a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter; and Coaching Kata: a pattern of teaching the improvement kata to employees at every level to ensure it motivates their ways of thinking and acting.  With clear detail, an abundance of practical examples, and a cohesive explanation from start to finish, Toyota Kata gives executives and managers at any level actionable routines of thought and behavior that produce superior results and sustained competitive advantage.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eBusiness \u0026amp; Money\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eIndustries\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eManufacturing\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"McGraw Hill","offers":[{"title":"Used - Good","offer_id":47688830910654,"sku":"0071635238-4","price":16.47,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/71TLJcXMnEL.jpg?v=1781885531"},{"product_id":"1576753484-evaluating_training_programs_the_four_levels3rd_edition","title":"Evaluating Training Programs: The Four Levels (3rd Edition)","description":"\n\u003cp\u003eThe Kirkpatrick Model For Evaluating Training Programs Is The Most Widely Used Approach In The Corporate, Government, And Academic Worlds. First Developed In 1959, It Focuses On Four Key Areas: Reaction, Learning, Behavior, And Results. This Book Provides A Comprehensive Guide To Kirkpatrick's Four-level Model, Along With Detailed Case Studies That Show How The Approach Is Used Successfully In A Wide Range Of Programs And Institutions. The Third Edition Revises And Updates Existing Material And Includes New Strategies For Managing Change Effectively. Foreword \/ Merrill C. Anderson -- Foreword To The Third Edition \/ Diederick Stoel -- Preface -- Part 1. Concepts, Principles, Guidelines, And Techniques. Chap. 1. Evaluating : Part Of A Ten-step Process -- Chap. 2. Reasons For Evaluating -- Chap. 3. The Four Levels : An Overview -- Chap. 4. Evaluating Reaction -- Chap. 5. Evaluating Learning -- Chap. 6. Evaluating Behavior -- Chap. 7. Evaluating Results -- Chap. 8. Implementing The Four Levels -- Chap. 9. Managing Change -- Chap. 10. Using Balanced Scorecards To Transfer Learning To Behavior -- Chap. 11. So How Is E-learning Different? -- Part 2. Case Studies Of Implementation. Chap. 12. Developing An Effective Level 1 Reaction Form : Duke Energy Corporation. Chap. 13. Evaluating A Training Program For Nonexempt Employees : First Union National Bank -- Chap. 14. Evaluating A Training Program On Developing Supervisory Skills : Management Institute, University Of Wisconsin -- Chap. 15. Evaluating A Leadership Training Program : Gap Inc. -- Chap. 16. Evaluating A Leadership Development Program : U.s. Geological Survey -- Chap. 17. Evaluating A Leadership Development Program : Caterpillar, Inc. -- Chap. 18. Evaluating Desktop Application Courses : Pollak Learning Alliance (australia) -- Chap. 19. Evaluating An Orientation Program For New Managers : Canada Revenue Agency, Pacific Region -- Chap. 20. Evaluating Training For An Outage Management System : Pacificcorp. Chap. 21. Evaluating A Coaching And Counseling Course : Grupo Iberdrola (spain) -- Chap. 22. Evaluating A Performance Learning Model : Defense Acquisition University -- Chap. 23. Evaluating An Information Technology Skills -- Chap. 24. Evaluating A Performance Improvement Program : Toyota Motor Sales, U.s.a., Inc. -- Chap. 25. Evaluating A Career Development Initiative : Innovative Computer, Inc. -- Chap. 26. Evaluating The Four Levels By Using A New Assessment Process : Army And Air Force Exchange Service (aafes) -- Chap. 27. Evaluating A Training Program At All Four Levels : Cisco Systems, Inc. -- Chap. Index -- Chap. The Authors. Donald L. Kirkpatrick, James D. Kirkpatrick. Includes Bibliographical References And Index.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eCategories:\u003c\/p\u003e\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eBusiness \u0026amp; Money\u003cul class=\"category-tree\"\u003e\n\u003cli\u003eSkills\u003cul class=\"category-tree\"\u003e\u003cli class=\"category-tree\"\u003eTraining\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n","brand":"Berrett-Koehler Publishers","offers":[{"title":"Used - Very Good","offer_id":47698037670078,"sku":"1576753484-3","price":16.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0640\/9689\/5166\/files\/713moONXaWL.jpg?v=1782155534"}],"url":"https:\/\/shop.sustainablebooks.com\/collections\/books-business-money-skills-training.oembed?page=2","provider":"Sustainable Books","version":"1.0","type":"link"}