Organizational Learning

The national bestseller from the host of CBC Radio's White Coat, Black Art--now in paperback! In the high-pressure and complex setting of health care, a n...

Facilitating with Ease! Since the publication of the first edition of Facilitating with Ease! in 2000, this bestselling book has become the "go-to" refere...

Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operat...

Unfortunately, most of us have little sense of our talents and strengths, much less the ability to build our lives around them. Instead, guided by our pare...