Quality Control & Management

Service Design Is A Rapidly Growing Area Of Interest In Design And Business Management. There Are A Lot Of Books On How To Get Started, But This Is The Firs...

Life-changing Wisdom From 130 Of The World's Highest Achievers In Short, Action-packed Pieces, Featuring Inspiring Quotes, Life Lessons, Career Guidance, Pe...

In The Design of Future Things, best-selling author Donald A. Norman presents a revealing examination of smart technology, from smooth-talking GPS units to ...

"This is not a book about charismatic visionary leaders. It is not about visionary product concepts or visionary products or visionary market insights. Nor...

The theory and implementation of a quality management system is explained by Slater, who manages such a system at LTV Steel Corporation. He details the six ...

more Than Ten Years After His First Bestselling Book, The E-myth, Changed The Lives Of Hundreds Of Thousands Of Small Business Owners, Michael Gerber椮trep...

the Greatest Business Book Of All Time (bloomsbury Uk), in Search Of Excellence Has Long Been A Must-have For The Boardroom, Business School, And Bedside ...

Examines How New Innovations In Education Are Changing The Way People Learn In The World Today, The Way Business Is Affected As A Result Of It, And The Way ...

Fitness, Money, And Wisdom -- Here Are The Tools. Over The Last Two Years, Tim Ferriss Has Collected The Routines And Tools Of World-class Performers Around...

Here is a great introduction to the remarkable mind of Shigeo Shingo, indisputably one of the great forces in manufacturing. In this book Dr. Shingo descri...

A proven framework for measuring the supply chain potential of geographic regions Managing a complex global supply chain requires a strategic assessment of...

This Companion To The Lean Turnaround Shows Exactly How To Use “lean Leadership” To Eliminate Waste While Increasing Profitability And Driving Sustainab...

Program Evaluation And Performance Measurement: An Introduction To Practice Offers A Conceptual, As Well As Practical, Introduction To Program Evaluation An...

Whether you're the owner of our own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to i...

In This Balanced Treatment Of The Field Of Business Process Change, Harmon Offers Concepts, Methods, And Cases For All Aspects And Phases Of Successful Busi...

the Breakthrough Program For Increasing Quality, Shortening Cycle Times, And Creating Shareholder Value In Every Area Of Your Organization time And Qualit...

Written for anyone who suffers from time famine, this essential handbook provides simple, effective methods for successfully taking control of one's hours...

Known worldwide in manufacturing among those striving to maximize productivity and create pull-scheduling of production as "the yellow book," this is the pr...

In today's competitive marketplace, the flow of goods and services to customers must not be hindered by obstacles such as maintenance downtime. To stay on ...

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't goo...