Conflict Resolution & Mediation

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives ...

The No Asshole Rule was awarded a Quill Award as the Best Business Book of 2007. When Robert Sutton's "No Asshole Rule" appeared in the Harvard Business R...

A practical, inspirational, revolutionary guide to social innovationMany of us have a deep desire to make the world around us a better place. But often our ...

You see stupidity everywhere. This book can fix that. This book will change your life. Every day you're driven nuts by the people around you making common ...

Using mindfulness to work with and resolve the inevitable interpersonal conflicts that arise in all areas of life."Wonderfully engaging, perceptive, and wi...

At The Heart Of Dealing With Difficult People Is Handling Their--and Your Own--emotions. How Do You Stay Calm In A Tough Conversation? How Do You Get Past P...

No one becomes a great leader without first being a great learner. The Leadership Training Activity Book provides trainers with a wide range of activities ...

Whether you're a politician caught with his pants down, an investment bank accused of accounting improprieties, or even a family-owned restaurant with a lou...

Ask For More Shows That By Asking Better Questions, You Get Better Answers—and Better Results From Any Negotiation. Negotiation Is Not A Zero-sum Game. It...