Conflict Resolution & Mediation

No one becomes a great leader without first being a great learner. The Leadership Training Activity Book provides trainers with a wide range of activities ...

No one becomes a great leader without first being a great learner. The Leadership Training Activity Book provides trainers with a wide range of activities ...

One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the ne...

Using mindfulness to work with and resolve the inevitable interpersonal conflicts that arise in all areas of life."Wonderfully engaging, perceptive, and wi...

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives ...

Ask For More Shows That By Asking Better Questions, You Get Better Answers—and Better Results From Any Negotiation. Negotiation Is Not A Zero-sum Game. It...

At The Heart Of Dealing With Difficult People Is Handling Their--and Your Own--emotions. How Do You Stay Calm In A Tough Conversation? How Do You Get Past P...